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solid var(--border-default);border-radius:4px;background:var(--bg-3);cursor:pointer;transition:all .12s}.search__kbd:hover{background:var(--bg-4);color:var(--text-primary);border-color:var(--border-strong)}@keyframes tuxwa-spin{to{transform:rotate(360deg)}}.btn[data-loading=true] svg{animation:tuxwa-spin .8s linear infinite}.convlist__tabs{display:flex;gap:2px;padding:0 10px;border-bottom:1px solid var(--border-default);overflow-x:auto;scrollbar-width:none}.convlist__tabs::-webkit-scrollbar{display:none}.convtab{padding:10px 8px;font-size:var(--text-sm);font-weight:500;color:var(--text-tertiary);border-bottom:2px solid transparent;margin-bottom:-1px;display:inline-flex;align-items:center;gap:6px;white-space:nowrap;flex:0 0 auto;transition:color .12s}.convtab:hover{color:var(--text-secondary)}.convtab[data-active=true]{color:var(--text-primary);border-bottom-color:var(--brand-red)}.convtab__count{font-family:var(--font-mono);font-size:10px;padding:1px 5px;background:var(--bg-2);border-radius:3px;color:var(--text-tertiary)}.convtab[data-active=true] .convtab__count{background:var(--brand-red-glow);color:var(--brand-red)}.convlist__filters{display:flex;gap:4px;padding:8px 12px;border-bottom:1px solid var(--border-subtle);overflow-x:auto}.filter-chip{padding:4px 8px;font-size:11px;color:var(--text-secondary);background:var(--bg-2);border:1px solid var(--border-subtle);border-radius:var(--r-xs);display:flex;align-items:center;gap:4px;white-space:nowrap}.filter-chip:hover{background:var(--bg-3);color:var(--text-primary)}.filter-chip[data-active=true]{background:var(--brand-red-glow);color:var(--brand-red);border-color:var(--brand-red-dim)}.convlist__scroll{flex:1;overflow-y:auto}.conv-item{display:flex;gap:10px;padding:12px 16px;border-bottom:1px solid var(--border-subtle);cursor:pointer;position:relative;transition:background .1s}.conv-item:hover,.conv-item[data-active=true]{background:var(--bg-2)}.conv-item[data-active=true]:before{content:"";position:absolute;left:0;top:0;bottom:0;width:2px;background:var(--brand-red)}.conv-item[data-unread=true] .conv-item__name{color:var(--text-primary);font-weight:600}.conv-item[data-unread=true] .conv-item__preview{color:var(--text-secondary)}.conv-item__avatar{position:relative;flex:0 0 38px;height:38px;border-radius:50%;background:var(--bg-3);display:grid;place-items:center;font-size:13px;font-weight:600;color:var(--text-primary);overflow:hidden}.conv-item__channel{position:absolute;bottom:-2px;right:-2px;width:16px;height:16px;border-radius:50%;border:2px solid var(--bg-1);display:grid;place-items:center;color:#fff;font-size:9px}.conv-item__channel[data-channel=whatsapp]{background:var(--ch-whatsapp)}.conv-item__channel[data-channel=instagram]{background:var(--ch-instagram)}.conv-item__channel[data-channel=facebook]{background:var(--ch-facebook)}.conv-item__channel[data-channel=telegram]{background:var(--ch-telegram)}.conv-item__channel[data-channel=email]{background:var(--ch-email)}.conv-item__channel[data-channel=webchat]{background:var(--ch-webchat)}.conv-item__body{flex:1;min-width:0}.conv-item__top{display:flex;justify-content:space-between;align-items:center;margin-bottom:2px}.conv-item__name{font-size:13px;font-weight:500;color:var(--text-secondary)}.conv-item__time{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);flex-shrink:0}.conv-item__preview{font-size:12px;color:var(--text-tertiary);line-height:1.35;display:-webkit-box;-webkit-line-clamp:1;-webkit-box-orient:vertical;overflow:hidden}.conv-item__meta{display:flex;gap:4px;margin-top:6px;align-items:center}.conv-item__tag{font-size:10px;padding:1px 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200px}.chat__avatar{position:relative;width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#3b82f6,#8b5cf6);display:grid;place-items:center;color:#fff;font-weight:600;font-size:13px;flex-shrink:0}.chat__name-row{display:flex;align-items:center;gap:8px;min-width:0}.chat__name{font-size:14px;font-weight:600;color:var(--text-primary);letter-spacing:-.01em}.chat__meta{font-size:11px;color:var(--text-tertiary);display:flex;align-items:center;gap:6px;margin-top:1px}.chat__meta .sep{width:2px;height:2px;background:var(--text-tertiary);border-radius:50%}.chat__actions{display:flex;gap:2px;align-items:center;flex-wrap:wrap}.chat__statusbar{padding:8px 20px;border-bottom:1px solid var(--border-subtle);background:var(--bg-1);display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:12px;flex-wrap:wrap;min-width:0}.chat__statusbar-left{display:flex;align-items:center;gap:10px;color:var(--text-secondary)}.assignee-pill{display:inline-flex;align-items:center;gap:6px;padding:3px 8px 3px 3px;background:var(--bg-2);border:1px solid var(--border-subtle);border-radius:20px;font-size:11px;color:var(--text-secondary)}.assignee-pill__avatar{width:18px;height:18px;border-radius:50%;background:linear-gradient(135deg,#22c55e,#0ea5e9);display:grid;place-items:center;color:#fff;font-size:9px;font-weight:600}.assignee-pill strong{color:var(--text-primary);font-weight:500}.tag-strip{display:flex;gap:4px;flex-wrap:wrap;align-items:center}.chat__messages{flex:1;overflow-y:auto;padding:20px 20px 12px;display:flex;flex-direction:column;gap:8px;background:radial-gradient(circle at 20% 30%,rgba(230,57,70,.02),transparent 50%),radial-gradient(circle at 80% 70%,rgba(59,130,246,.02),transparent 50%),var(--bg-0)}.day-divider{display:flex;align-items:center;gap:10px;margin:8px 0;color:var(--text-tertiary);font-size:11px;font-weight:500;text-transform:uppercase;letter-spacing:.05em}.day-divider:before,.day-divider:after{content:"";flex:1;height:1px;background:var(--border-subtle)}.msg{display:flex;gap:8px;max-width:78%;position:relative}.msg[data-side=out]{align-self:flex-end;flex-direction:row-reverse}.msg__avatar{width:26px;height:26px;border-radius:50%;background:linear-gradient(135deg,#3b82f6,#8b5cf6);display:grid;place-items:center;color:#fff;font-size:10px;font-weight:600;flex-shrink:0;align-self:flex-end}.msg[data-side=out] .msg__avatar{background:linear-gradient(135deg,var(--brand-red-dim),var(--brand-red))}.msg__bubble{padding:10px 12px;border-radius:var(--r-lg);background:var(--bg-2);border:1px solid var(--border-subtle);font-size:13px;line-height:1.5;color:var(--text-primary)}.msg[data-side=out] .msg__bubble{background:var(--brand-red);border-color:var(--brand-red);color:#fff;border-bottom-right-radius:4px}.msg[data-side=in] .msg__bubble{background:var(--bg-1);border-color:var(--border-default);border-bottom-left-radius:4px}.msg[data-side=out][data-status=failed] .msg__bubble{background:#7f1d1d;border-color:#7f1d1d;color:#fff;outline:2px solid rgba(255,255,255,.25)}.msg[data-type=internal-note] .msg__bubble{background:#f59e0b1a;border-color:#f59e0b47;color:#fbbf24}.msg[data-type=template] .msg__bubble{background:var(--bg-2);border-color:var(--ch-whatsapp);border-style:dashed;color:var(--text-primary)}.msg__foot{display:flex;gap:6px;align-items:center;margin-top:4px;font-size:10px;color:var(--text-tertiary);font-family:var(--font-mono)}.msg[data-side=out] .msg__foot{justify-content:flex-start;color:#ffffffc7}.msg[data-type=internal-note] .msg__foot{color:#fbbf24bf}.msg__ticks{display:inline-flex;color:var(--info)}.msg[data-side=out] .msg__ticks{color:#ffffffe6}.msg__reply-to{padding:6px 8px;margin-bottom:6px;border-left:2px solid var(--brand-red);background:#ffffff08;border-radius:4px;font-size:11px;color:var(--text-secondary)}.msg__image{display:block;max-width:240px;border-radius:var(--r-md);margin:-2px -2px 6px}.note-label{font-size:10px;font-weight:700;color:var(--warning);text-transform:uppercase;letter-spacing:.06em;margin-bottom:6px;display:flex;align-items:center;gap:4px}.ai-strip{padding:10px 20px;background:linear-gradient(to right,rgba(230,57,70,.05),transparent);border-top:1px solid var(--border-subtle);display:flex;align-items:center;gap:12px;font-size:12px;min-width:0}.ai-strip__label{display:flex;align-items:center;gap:6px;color:var(--brand-red);font-weight:600;font-size:11px;text-transform:uppercase;letter-spacing:.05em;flex-shrink:0}.ai-chip{padding:4px 10px;background:var(--bg-2);border:1px solid var(--border-default);border-radius:20px;color:var(--text-secondary);font-size:12px;transition:all .12s;white-space:nowrap}.ai-chip:hover{background:var(--bg-3);color:var(--text-primary);border-color:var(--brand-red-dim)}.ai-strip__chips{display:flex;gap:6px;flex:1;overflow-x:auto;min-width:0}.composer{padding:10px 16px 14px;border-top:1px solid var(--border-subtle);background:var(--bg-0)}.composer__modes{display:flex;gap:2px;margin-bottom:8px}.composer-mode{padding:5px 10px;font-size:12px;color:var(--text-tertiary);border-radius:var(--r-xs);font-weight:500;display:flex;align-items:center;gap:5px}.composer-mode[data-active=true]{background:var(--bg-2);color:var(--text-primary)}.composer-mode[data-mode=note][data-active=true]{background:#f59e0b1f;color:#fbbf24}.composer__box{background:var(--bg-2);border:1px solid var(--border-default);border-radius:var(--r-md);transition:border-color 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var(--border-subtle)}.canned-item:hover,.canned-item[data-active=true]{background:var(--bg-3)}.canned-item__short{font-family:var(--font-mono);font-size:11px;color:var(--brand-red);flex-shrink:0;padding:2px 6px;background:var(--brand-red-glow);border-radius:3px}.canned-item__text{font-size:12px;color:var(--text-secondary);line-height:1.4}.contact{background:var(--bg-1);border-left:1px solid var(--border-default);display:flex;flex-direction:column;overflow:hidden}.contact__header{padding:20px 16px 16px;text-align:center;border-bottom:1px solid var(--border-subtle);position:relative}.contact__avatar{width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,#3b82f6,#8b5cf6);margin:0 auto 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var(--border-subtle)}.contact__section-title{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:var(--text-tertiary);margin-bottom:10px}.contact__row{display:flex;justify-content:space-between;align-items:center;padding:5px 0;gap:12px}.contact__row-label{font-size:12px;color:var(--text-tertiary);flex-shrink:0}.contact__row-value{font-size:13px;color:var(--text-primary);text-align:right;display:flex;align-items:center;gap:4px;min-width:0;word-break:break-word}.panel-section{padding:14px 16px;border-bottom:1px solid var(--border-subtle)}.panel-section__title{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:var(--text-tertiary);margin-bottom:10px;display:flex;align-items:center;justify-content:space-between}.panel-section__title button{font-size:11px;color:var(--text-tertiary);font-weight:500;text-transform:none;letter-spacing:0}.panel-section__title button:hover{color:var(--text-primary)}.info-row{display:flex;justify-content:space-between;align-items:center;padding:5px 0;gap:12px}.info-row__label{font-size:12px;color:var(--text-tertiary);flex-shrink:0}.info-row__value{font-size:13px;color:var(--text-primary);text-align:right;display:flex;align-items:center;gap:4px}.sentiment{background:var(--bg-2);border-radius:var(--r-md);padding:12px}.sentiment__top{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.sentiment__label{font-size:12px;font-weight:500;display:flex;align-items:center;gap:6px;color:var(--text-primary)}.sentiment__score{font-family:var(--font-mono);font-size:11px;color:var(--success);font-weight:600}.sentiment__score[data-sentiment=negative]{color:var(--danger)}.sentiment__score[data-sentiment=neutral]{color:var(--warning)}.sentiment__bar{height:4px;background:var(--bg-3);border-radius:2px;overflow:hidden;margin-bottom:8px}.sentiment__fill{height:100%;background:linear-gradient(to right,var(--danger) 0%,var(--warning) 50%,var(--success) 100%);border-radius:2px}.sentiment__note{font-size:11px;color:var(--text-tertiary);line-height:1.45}.history-item{padding:10px 0;border-bottom:1px solid var(--border-subtle);cursor:pointer}.history-item:last-child{border-bottom:none}.history-item:hover{background:var(--bg-2);margin:0 -16px;padding:10px 16px}.history-item__top{display:flex;justify-content:space-between;align-items:center;margin-bottom:3px}.history-item__title{font-size:12px;color:var(--text-primary);font-weight:500}.history-item__date{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary)}.history-item__preview{font-size:11px;color:var(--text-tertiary);display:-webkit-box;-webkit-line-clamp:1;-webkit-box-orient:vertical;overflow:hidden}.history-item__meta{display:flex;gap:6px;margin-top:4px;align-items:center}.attr-row{display:grid;grid-template-columns:1fr auto;gap:8px;padding:6px 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40px}.table-card{background:var(--bg-1);border:1px solid var(--border-subtle);border-radius:var(--r-lg);overflow:hidden}.contacts-table{width:100%;border-collapse:collapse;font-size:13px}.contacts-table thead{background:var(--bg-1);border-bottom:1px solid var(--border-default);position:sticky;top:0;z-index:1}.contacts-table th{padding:10px 14px;text-align:left;font-size:11px;font-weight:500;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;white-space:nowrap}.contacts-table td{padding:12px 14px;border-bottom:1px solid var(--border-subtle);color:var(--text-secondary);vertical-align:middle}.contacts-table tbody tr{cursor:pointer;transition:background .1s}.contacts-table tbody tr:hover{background:var(--bg-2)}.contacts-table tbody tr:last-child td{border-bottom:none}.contact-cell{display:flex;align-items:center;gap:10px}.contact-cell__avatar{width:28px;height:28px;border-radius:50%;background:var(--bg-3);display:grid;place-items:center;font-size:11px;font-weight:600;color:var(--text-primary);flex-shrink:0}.contact-cell__info{min-width:0}.contact-cell__name{font-size:13px;font-weight:500;color:var(--text-primary)}.contact-cell__sub{font-size:11px;color:var(--text-tertiary);font-family:var(--font-mono)}.channel-pills{display:flex;gap:4px}.channel-pill{width:22px;height:22px;border-radius:50%;display:grid;place-items:center;color:#fff;font-size:10px;border:2px solid var(--bg-1);margin-left:-6px}.channel-pill:first-child{margin-left:0}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px}.kpi-card{background:var(--bg-1);border:1px solid 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